Privacy Policy

1. Introduction

In compliance with the Personal Data Protection Act 2010 (“the Act’) and its regulations, this notice is issued to all our valued clients and/or prospective clients. This Notice wil inform you of your rights with regards to your personal data that has been and/or will be, collected and processed by us.

If you choose to use our Service, then you agree to the collection and use of information in relation with this Notice.

2. Information Collection

We have collected and will collect your personal data to be processed by us and/or on your behalf in the course of your present or future dealings with Stratford International Language Centrem Knowledge Digest Sdn Bhd or its parent company LM Education Sdn Bhd, including all of its subsidiaries and associated companies. Your personal data enables us to achieve the “Purpose” herein that is in connection with our business.

3. Description of Personal Data

Throughout your interaction with us, we may require you to provide us with certain personally identifiable information, including but not limited to the following:

Name
Address
Gender
Date of Birth
Nationality
Passport Number
National Identity Card Number
Email Address
Phone Numbers
Images or Likeness (still/recording)
Next-of-kin Name
Next-of-kin Phone Number
Next-of-kin Email Address
Academic Records
Disciplinary Records
Other identifiable personal information

4. Purposes of Data Collection

We will use clients’ personal data including but not limited to the following Purposes:

For clients, vendors, suppliers, visitors of our premises, website, or social media pages, your personal data will be used:

to provide you with information, products or services that you request from us and any incidental purposes thereto;
to contact you regarding products, services, upcoming events, promotions, advertising, marketing and commercial materials which we feel may interest you*;
to improve the products or services offered
to conduct internal marketing analysis and analysis of consumer pattern and choice;
to notify you about changes to our products and services;
to comply with legal and regulatory obligations in the conduct of its business;
to conduct audits and for security purposes;
to receive and make payments;
and, to ensure that the content from our website is presented in the most effective manner for you and for your computer and/or device

In addition to the above, the following are usages that are specific to students, potential students, and their parents and/or guardians:

to process your application for admission, determining your academic achievements and recommending you suitable levels or related courses;
to provide services such as visa application, accommodation, and insurance coverage;
to assist you in placements with other institutions or organizations;
to facilitate the rendering our services to you
to conduct marketing-analysis and other commercial purposes
to comply with external legal and regulatory obligations;
to contact you regarding products, services, upcoming events, promotions, advertising, marketing and commercial materials which we feel may interest you;
to perform internal records management;
and, to ensure that the content from our website is presented in the most effective manner for you and for your computer and/or devices.

5. Sources of Personal Data

We may obtain clients’ personal data from the following sources including but not limited to:

Online enquiry, application, and registration forms
Physical enquiry, application, and registration forms
Email communications
Mobile or desktop text messages
Social media channels
Learning materials and academic records
Previous employers
Credit information agencies
Business cards
Third parties
Cookies and other collection mechanisms on our website and social media channels.
Any data directly or indirectly given by the user.

6. About Cookies & Log Data

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. In the event that you have been given the option to refuse our cookies and chose to do so, you may not be able to use some portions of our Service.

We want to also inform you that whenever you visit our Service, we also collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

7. Disclosure of Personal Data

We may disclose client’s personal data to other subsidiaries and associated companies within our group. These subsidiaries wil treat client’s personal data as confidential, in accordance with this Privacy Policy and with al applicable Data Protection legislation and will process such personal data only for the Purposes and within the terms set out herein.

8. Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

9. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

10. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

We do not knowingly collect personal identifiable information from children under 13 except when provided to you us by their parents or guardians. In the case we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

13.Contact

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at webmaster@stratford.edu.my.